System Administrator at Computer Warehouse Group Plc

Computer Warehouse Group Plc (NSE: CWG) is a leading provider of Information, and Communication Technology solutions services across West, Central, and Eastern Africa. CWG is also a leading cloud services provider, enabling Africa’s SMEs to exploit cloud services for commerce and management. 

Through her diverse portfolio of solutions, CWG PLC, an ISO 9001:2008 certified company, enables customers to plan, architect, optimize and execute their business vision with confidence, using proven technologies that provide efficiencies for tomorrow’s competitive landscape. 

As the foremost enabler of business in her countries of operation, her technology powers more than 80% of businesses in the financial industry and more than 50% of the telecoms industry in Nigeria –the largest economy in Africa. CWG was named a World Economic Forum Global Growth Company (WEF-GGC) at the 2014 WEF Africa

JOB DESCRIPTION

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff.

This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

This individual is accountable for the following systems: Infrastructure that runs on Unix, Linux and Windows systems.

SA Engineering and Provisioning:

• Engineering of SA-related solutions for various project and operational needs.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Install and configure systems
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

Operations and Support

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.

Maintenance:

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.
• Maintain data center environmental and monitoring equipment.

Desired Skills and Experience

• B.Sc. Engineering or computer science.
• Systems Administration/System Engineer certification in Unix and Microsoft.
• Four to six years system administration experience.

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